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Watch Live TV on Computer Screen Darkening

When I am watching Live TV online through the website there used to be a problem with the status bar at the bottom continuously showing.  Today, it seems like that was fixed, but now there is a dark filter that goes around the screen and darkens the picture if my mouse is not on that monitor when I am in full screen.  Same thing happens when I am not in full screen, but there is also a menu at the top that shows.  I have two monitors. I have tried this on both Chrome and Internet Explorer and the same thing happens.

 

Full Screen without Black Frame.jpgFull screen with mouse on same monitorFull Screen with Black Frame.jpgFull screen with mouse on a different monitorSmall Screen with black frame.jpgNot full screen with mouse on a different monitor

 

 

 

 

2 REPLIES 2
Lead Moderator

Re: Watch Live TV on Computer Screen Darkening

Good morning. 

 

If you will please contact us via DM at Forums_help with your account informaiton,

your browser versions and  your username we can look into this.

 

Is anyone else seeing this? 

 

Regards,

Julia R.

Spectrum-Social Media Customer Care

Lead Moderator-Community Forums

 

Browser

Re: Watch Live TV on Computer Screen Darkening

No problem for me using Chrome browser on Windows 10 laptop.