Observer

TWC live tv

I can't get TWC live tv to work on any browser on my desktop pc.  I log in with my correct information (everything works on the smartphone app), and then click "sign in" and the browser keeps going back between two URL's forever:

 

http://video2.timewarnercable.com/auth#/liveTv

 

https://video2.timewarnercable.com/?uri=http%3A%2F%2Fvideo2.timewarnercable.com%2Fauth%23%2FliveTv

 

This happens is Chrome, Firefox and IE.  Cookies set to on in chrome.  Please help.

Everyone's Tags (2)
13 REPLIES 13
Expert

Re: TWC live tv

Do you have the latest version of Firefox?  V 44?

 

Observer

Re: TWC live tv

Firefox is 44

Expert

Re: TWC live tv

try making twctv.com a "trusted site" in your antivirus/ browsers.

 

Observer

Re: TWC live tv

Disabled antivirus altogether, added trusted site.  Same.

Expert

Re: TWC live tv

reset cookies and saved webpages?

 

 

if so, I'm out of ideas....

I assume you've reset your cable box and modem already...

 

Highlighted
Sharer

Re: TWC live tv


@GM8 wrote:

I can't get TWC live tv to work on any browser on my desktop pc.  I log in with my correct information (everything works on the smartphone app), and then click "sign in" and the browser keeps going back between two URL's forever:

 

http://video2.timewarnercable.com/auth#/liveTv

 

https://video2.timewarnercable.com/?uri=http%3A%2F%2Fvideo2.timewarnercable.com%2Fauth%23%2FliveTv

 

This happens is Chrome, Firefox and IE.  Cookies set to on in chrome.  Please help.


HAHAHA  Its happening to me.  Its in an endless loop between those two links  on Firefox and Chrome.  I am also on my linux box.   Time to fire up Windows.

 

Running Windows XP as a guest OS and both Firefox and IE are working just fine.

 

On my Windows 7 Partition, i was able to login with Firefox but its not playing.  I just see a Time Warner Cable with a spinning circle.    With IE 11 I cant even get the prompt to login.     Off to the Windows 10 computer to check...

 

In Windows 10 both Firefox and Edge are able to playback video.

In all instances, I have the current browser versions(within OS limitations) and the plugins are fully updated.

Observer

Re: TWC live tv

Glad to see I'm not the only one!  So, reinstall the browsers?

Observer

Re: TWC live tv

Ok thanks anyways!  Still trying to figure this out here.

so
Newcomer

Re: TWC live tv

My main my services page where I log onto time warner to watch live stream tv has had this message since Sunday. I can stream tv on my Ipad still but on neither of my desk top computers. 

 

We are experiencing a temporary system issue.