Not applicable has incorrect channel selection (RESOLVED 12/17)

I am located in Beavercreek, Ohio 45431.  On December 25 and 26, had the correct channel selection in the morning.  When I tried to use it the same days in the evening, there was an entirely different and incorrect channel selection.  Local channels and PBS were not available and other channels had different numbers in both LiveTV and Guide.  For example, BBC World News is normally on channel 362 and that's where I found it in the morning, but in the evening it is on channel 209. Please correct this ASAP.

Community Manager

Re: has incorrect channel selection



I apologize for any service issues.  There was a known issue with displaying incorrect programming.  The issue has been resolved.  If you are still seeing the issue, we encourage you to contact support directly for futher assistance.  


Twitter: @Ask_Spectrum


Spectrum-Social Media Customer Care


Re: has incorrect channel selection

Still not working for me on my mobile apps. I live in NE Ohio and get a guide for Milwaukee Wisc.