Not applicable

hotspots

I have been trying for weeks to use TWC's passpoint hotspots, and they never connect. CableWifi, TWCWifi, and TWCWifi-Passpoint will not let me connect with my iPhone 4 and my app twc finder is open and close in seconds
6 REPLIES 6
Valued Contributor

Re: hotspots

 

Are you signing in with your TWC ID?  You can get a twc ID at twc.com (My Account).

 

Also, check to make sure your wifi is enabled in settings etc

Expert

Re: hotspots

Also the latest ap's, early ones were buggy...

 

Sharer

Re: hotspots

I was surprised to see hotspots in areas not covered by TWC.    I was down in Pittsburgh and saw I was connected.   Well that's  sweet I thought.

Expert

Re: hotspots

Hotspots are only on Biz class customers.... So an area might not have TWC residential service but has business class

 

Not applicable

Re: hotspots

Be aware that you must have either standard or extreme (in some areas) internet just to qualify for access to TWC wifi hotspots.

 

Aparantly TWC dosent consider paying $35/month for basic enough just to use a hotspot....?!?!

Expert

Re: hotspots

Standard, turbo, extreme required