are these in business or outdoor pole mounted hotspots?
The indoor ones using 1670 gateways are horrible coverage and buggy as well. Supposedly the outdoor ones work for 500 feet
Indoor and outdoor coverage are the same, which is to say non-existant. It's very rare that I can connect to a TWC hotspot and actually be able to get data connectivity. The signal constantly drops, it takes forever to get connected, obtain the IP address, and then finish the connection process.
Following up on this. Would like to get an answer as to why I am experiencing such poor connectivity to the TWC WiFi hotspots.
What phone are you using?
Have you tried any other devices?
Have you found any that do work properly?
I am using an Android phone (Motorola Droid Maxx). It's the only device I have to use (that is portable anyway). Here is what my experience is with the hotspots.
The WiFi signal will be displayed with anywhere from 1-4 bars as follows:
1 - Poor
2 - Fair
3 - Good
4 - Excellent
I would say the majority of the time, the signal shows up as fair or good. As soon as I try to connect, the signal will drop down to poor, then become disabled. About 15 seconds later, it goes back to fair or good. On fair or good, it takes 2-3 minutes or more to connect, get the IP, and then finish the connection process. I'm able to use either TWC WiFi or Cable WiFi. Connection experience is the same with either one.
For example, I'll have iHeart Radio or Pandora running on my mobile data. TWC WiFi or Cable WiFi shows up. I'll connect to it, but it takes constantly connecting to it because of what I've mentioned above. Once it does connect, the music stops because there isn't a good enough data signal getting through. I'll be on a bus and the TWC or Cable WiFi will keep dropping out and coming back, but there isn't a constant connection.
I could be standing at a bus stop using just the Internet to try and see when the bus is coming. I'll be connected to the TWC or Cable WiFi, but can't get a page to load. In one situation, I had Pandora running and was connected to the TWC WiFi while walking down the street. The connection was weak and not reliable enough for a music data stream.
I ended up calling WiFi customer service and gave them the address of where I was. They stated the TWC WiFi signal I was connected to corresponded to an indoor TWC Business class customer. I apparently needed to go down the street a ways to a particular address to find the nearest TWC customer public WiFi.
So, all in all, it's not very often that I see the TWC or Cable WiFi show up as an excellent signal. I'm not understanding why the signal will show as good and then when I connect, show up as poor, and then return right back to good.
Sorry about the late reply, after looking around I found a few things that might suggest your phone may have an issue, but I hate to suggest that when we have not tested other devices on the same hotspots to make 100% sure it's not the hotspots.
Again it would be best to test another device on those hotspots first, maybe a friend? family? just to make 100% the issue is specific to you.
((I should probably start using the email me when someone replies feature on this forum.))