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You don't use that at home.... it's for hotspots as far as I know
Considering that 80% of people think WIFI is any internet connection....
It's not obvious...
Are you trying to use this at home?
At a twc/Spectrum wifi hotspot?
On someone elses TWC wifi ?
Or a competitors Wifi?
it aint obvious, no one here can read your mind, we're all customers like you....
THERE ARE A LOT OF THE RUKUS TWC WIFI HOTSPOTS THAT HAVE NO INTERNET CONNECTION.
THEY SPEW OUT THE SSID WITHOUT A COAX CONNECTED TO THE MODEM, OR EVEN NO MODEM...
And then there is always the chance that someone is spoofing "TWCWiFI" or "CableWifi" SSIDs with their own router, hoping customers connect and pass their credentials to them for ilicit use...
And some of them (wifi AP's) may just be broken...
Recently, TWC Passpoint SSID's were changed to Spectrum WiFi and Spectrum WiFi Plus. WiFI Plus does require authentication with your account credentials. As @dstoffa, pointed out, the access point may not be working. For assistance, we have a separate team that supports HotSpots, they can be reached at 1-888-851-9350.
Spectrum Social Media Customer Care
If we can get back on topic please. This is a legit hotspot. I can connect to the spectrum WiFi and it works fine.
I just want to know from a Spectrum Tech, if the connection issue is relative to the individual hotspot, or possibly a wider issue, since I can authenticate, get an IP address, but everything times out. Obviously if I can authenticate my credentials, it is going past the hotspot to the server through multiple routers to complete the authentication process. So why can’t I hit the internet?
Only the dedicated team has access to HotSpots. For assistance please refer to the number provided.
I answered that as well as Dstoffa...
You can connect to a abandonned twc/ spectrum hotspot that no longer has an internet connection. If you loaded the Ap at home and logged in, It's validated in your devices cookies
The test is to see if there's also an open spectrum public working. If there's no internet on it either, it's either broken or abandonned. The Ruckus AP's are intelligent and support both, customer modes.
Contact the business owner. Some don't even know they were installed along with their business service. If they cancelled the phone/ IP/ TV services, the hot spot is usually no longer functional.
And We've installed numerous "wifi" that have NO internet connections. Many are for dedicated inhouse devices to replace interconnecting cables. They really baffle smartphones, lol.