So I had installed the spectrum app a few months back and had installed the profile to have access to the wifi hotspots. Upon use the wifi is actually much slower than lte so i removed the profile and the app but my phone still re-connects to the wifi hotspot. I have checked in the wifi page and there is no "auto-join" tick so i can shut it off. It is very annoying. I constantly will have music/maps cut out while i have the phone mounted in my car since its trying to reconnect to the slow wifi hotspot. This issue is on an iphone XS. Any help would be greatly appreciated.
Just so that we are all clear. On your iPhone you click on Settings then General then profiles.
When you go there you are not seeing Spectrum Wifi listed? If the mobile phone a Spectrum mobile phone?
On the Apple support website it shows some steps you may need to take to end that auto join.
Your iPhone, iPad, and iPod touch can remember network and login information so that you can automatically reconnect to that network when you're in range.
If your device doesn't automatically join a captive Wi-Fi network, follow these steps:
If you don't want to connect automatically, turn off Auto-Join. To see the Welcome screen the next time that you connect to the network, turn off Auto-Login.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums
I know that iPhones will remember any networks they have connected to in the past, even if you've deleted the profile. When that network either connects, or shows up in the available networks, you'll have to select it and use "Forget network", then it won't auto-connect any more.
I'd imagine that Android has a similar feature.
Same problem here. The profile is deleted, but it still trys to auto join wifi hotspots. I see no option to forget the network. One more reason to drop Sectrum.