Rookie

Can't register a device for Wifi hotspots

I've been trying to register one of our phones for days now and all I get is that the page is unavailable. 

4 REPLIES 4
Expert

Re: Can't register a device for Wifi hotspots

remove and reinstall the ap. You must be at home to first register it.

 

 

 

Helper

Re: Can't register a device for Wifi hotspots

There is an online page somewhere you can register a phone/device manually with its  MAC address I believe.

 

http://twc.com/mywifi

 

 

Rookie

Re: Can't register a device for Wifi hotspots

Yes, I know there's a page to do that.  I've signed into my account numerous times and clicked on the icon to register devices. All I get is that the page is unavailable.  I'll just call TWC or use that chat help.

 

 

Rookie

Re: Can't register a device for Wifi hotspots

Try another browser. I've had the same error loading the site in Firefox for months, but it works in Chrome.