Newcomer

Can't Access Hotspot Because "Another device on the network is using your computer's IP address"

Frequently when I try to access CableWiFi or TWCWiFi Hotspots, I am unable to access the internet and a box pops up on my computer screen that says:

 

"Another device on the nework is using your compuer's IP address"

 

It lists my IP address in parenthesis, then underneath it continues,

 

"Try connecting again later. If you continue to have problems, change the IP address of this computer or the IP address of the other device. Contact the network administrator if you need more information."

 

I have only authorized one computer  to use Hotspots on this Time Warner account. Apparently someone is stealing my internet connection and connecting multiple devices to these Hotspots without my authorization. How do I prevent them from doing so?

 

5 REPLIES 5
Expert

Re: Can't Access Hotspot Because "Another device on the network is using your computer's IP add

No, I bet you set a static IP in your computer...

 Let me guess... 192.168.0.2...

 Change to Dynamic....DHCP

 

Newcomer

Re: Can't Access Hotspot Because "Another device on the network is using your computer's IP add

I was not previously acquainted with DHCP. Thank you for your response. However, it looks like setting my computer to DHCP would leave it open to attacks. https://en.wikipedia.org/wiki/Dynamic_Host_Configuration_Protocol#Security

Expert

Re: Can't Access Hotspot Because "Another device on the network is using your computer's IP add

NO! no no no no....

 

Expert

Re: Can't Access Hotspot Because "Another device on the network is using your computer's IP add

Read this at the top of the wiki...

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Spectrum Employee

Re: Can't Access Hotspot Because "Another device on the network is using your computer's IP add

If you are connecting to a CableWIFI, thats a PUBLIC WiFi, meaning quite possibly a lot of devices connected. If you're device is set to a static IP instead of dynamic, via DHCP, you are going to get IP conflicts. If you are truly worried about DHCP leaving you vulnerable...lol...then set your static IP to like 192.168.0.250. Less likelihood of someone having that IP on the network.


I am a Spectrum employee but my posts are my own thoughts and opinions