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theater room installation requires 20 ft IR cord

Does Spectrum provide IR cables to use for remote installations    (wall mounts or ceiling mounted tvs? )  If not what is the recommended brand to purchase that will work with spectrum remote?  Went to spectrum office today and was turned away,  crazy that this is not provided since you could not use the cable box  if wall mount with no direct connection.  Looking for ideas or products that would work.  IR Dongle.   thanks