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Rookie

New DVR: bug: not able to record a season pass from search results

The new DVR software does not allow a user to record a season pass directly from search results - only to "add to watch list" or "record episodes".


To record a season pass, you need to write down the time of one of the episodes - assuming it can be found in the guide - and then find it in the guide "time GRID" and then record it.

 

This is fairly user-hostile user design, so it makes sense to add an easier option to record a season pass - the whole idea of the season pass should be that you don't need to know when it comes on.

 

Fixing this in a future update would be much appreciated.

2 REPLIES 2
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Trusted Helper

Re: New DVR: bug: not able to record a season pass from search results


@laserllama wrote:

The new DVR software does not allow a user to record a season pass directly from search results - only to "add to watch list" or "record episodes".


To record a season pass, you need to write down the time of one of the episodes - assuming it can be found in the guide - and then find it in the guide "time GRID" and then record it.

 

This is fairly user-hostile user design, so it makes sense to add an easier option to record a season pass - the whole idea of the season pass should be that you don't need to know when it comes on.

 

Fixing this in a future update would be much appreciated.


Greetings,

 

Please indicate for our reference the guide that you are using, and the make and model of your cable box.  Check your guide here:

 

https://www.spectrum.net/support/tv/which-guide-do-i-have-t?redirected=true

 

Satch

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Rookie

Re: New DVR: bug: not able to record a season pass from search results

it's the new Spectrum guide, not the old one, as stated.

 

the unit is a Spectrum 210.