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Lead Moderator

Re: DVR Recordings fragmented into multiple recordings for 1 show

Wanted to get back to you on this.

 

I was able to find out that the fragmentation of the DVR recordings is a known issue and is something we are currently working to resolve. I am sorry that I was not aware of this prior to my message. 

 

Julia 

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Participant

Re: DVR Recordings fragmented into multiple recordings for 1 show

OK Thanx, but this has been happening for about ten days now. How long does it take to resolve? 

JJK
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Lead Moderator

Re: DVR Recordings fragmented into multiple recordings for 1 show

 

 

I  am sorry. There is no estimated date listed for this to be  resolved listed.

 

Julia 

 

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Trusted Helper

Re: DVR Recordings fragmented into multiple recordings for 1 show


@Julia_R wrote:

 

 

I  am sorry. There is no estimated date listed for this to be  resolved listed.

 

Julia 

 


So that we can follow along with this,

 

Is this support ticket only for the break up of shows on METV running Spectrum Guide or are other shows breaking up on other stations as well?

 

Satch

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Participant

Re: DVR Recordings fragmented into multiple recordings for 1 show

It seems to be only on MeTV.  In addition, I recorded a program last week, and I can not delete it. 

JJK
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Participant

Re: DVR Recordings fragmented into multiple recordings for 1 show

At $200 per month for service, this is unacceptable. Smiley Mad

JJK
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Participant

Re: DVR Recordings fragmented into multiple recordings for 1 show

Three weeks now, and still no fix. Anyone else out there having the same issue? 

 

JJK

JJK