TWC TV App 4.10 / IOS 10.2 Issue

[ems]

I have not been able to get my TWC TV app to work tonight. I updated to TWC 4.10 and am running IOS 10.2 on my Iphone SE. Also have the issue on my IPad and IPod. The app loads - but no video, sound and error when trying to use On Demand.

[jrglca12]

They are having a lot of issues because of the switching over to the new Spectrum app

[dsheridan5]

I'm having same issue

[ems]

Thanks for the heads up. I checked this AM and it is working again.

[ems · Accepted solution]

It's back up for me this AM. Hope your app is working too.

[NotATech]

Per technical support, there is a known issue they are tracking with this error coming up on all platforms. They're working on a resolution, but at this time their main effort is in getting the new Spectrum app completed and deployed since the plan is to use that app instead.

I've had some luck in closing and reopening the app a few times in rapid succession - it's no guarantee, but it's worked for my SmartPhone and the website.

[Jim54]

Some have said their app was working again.. was there something you did to get it working... I have a ball game to watch tonight? Lol