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Spectrum TV app no longer displays guide

Something weird has happened with my Spectrum TV app on my iPhone and iPad. When I start the app, I receive a message that “This device is not a DVR. We’ll pick the first DVR in your account.” When I try to access the guide, it says “The account holder has either blocked access to this feature or does not subscribe to an eligible video package. ICM-1007. (103).” I haven’t changed my account. Yes, my bill is paid up. Can anyone help?
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Re: Spectrum TV app no longer displays guide

Not exact problem you are having but may want to try the solution in followinng link:

https://forums.timewarnercable.com/t5/watch-spectrum-net/Spectrum-TV-app-won-t-connect-to-receiver/t...