Observer

TWC TV app keeps closing when downloading station

everytime I change a station on the TWC TV app on my roku streaming stick the app closes during the download. I checked my signal strength on my wireless connection and it shows excellent. This app at this time is a worthless app since I cannot watch anything as it takes me ~20 minutes to change a channel on it.

 

My internet comes in on a seperate line from the street as my cable tv does.

5 REPLIES 5
Expert

Re: TWC TV app keeps closing when downloading station


@tms wrote:

.

 

My internet comes in on a seperate line from the street as my cable tv does.


what does this mean?

 

do you have both TWC cable tv and TWC internet? If not, TWCTV will not work

 

 

Observer

Re: TWC TV app keeps closing when downloading station

I do have both. My cable is on one line from the pole and my tw Internet comes into my house on a separate line from the pole. At least that is what the tech said he did the last time I had Internet issues
Rookie

Re: TWC TV app keeps closing when downloading station

I experienced a similar issue on my Roku LT earlier, today.  The TWC app crashed after selecting the history channel.  Afterwards, the app would crash everytime it was started.

 

I was able to finally get it working again by uninstalling the TWC app, unplugging power from the Roku for a minute, plugging the power back in, and re-installing the TWC app.

 

My Roku TWC app version is 2.4.5.

Observer

Re: TWC TV app keeps closing when downloading station

Thank fixed it... thank you
Highlighted
Sharer

Re: TWC TV app keeps closing when downloading station

Great example of peer-to-peer support.