I am so frustrated with Spectrum Choice. Frequently, while in the middle of a show, all of a sudden the screen will go black and I get a message, sorry, something has gone wrong. Try again later. This is unacceptable!!! Frequently, if I go back to the channel, I'll get a message that I can start over with the show on demand. Also unacceptable. If I am 2/3 of the way through a show, I don't want to start at the beginning with no way to fast forward to where I left off. What is going on? Is it that the internet is operating too slowly to stream the program? Sometimes I will be able to get back into the show but the image looks like a poor digital photo with low resolution. It is not acceptable to have to pay for service that doesn't work half the time.
Internet connection may very well be the issue. Do you have the same issue on
If you would like to post a bit more information about your connection we can
see what is going on.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums