Spectrum APP wont play Recorded stuff.

I want to know why this happens constantly. Its their App that is the issue because every other channel on ROKU works just fine. The IT people at spectrum are lets try this lets try that...reset the ROKU and that worked for a week then the error RCD999 kept popping up when want to watch anything recorded on Spectrum Channel..Getting close to just dropping them.. and I thought going with just STREAMING would be easy for them...

Community Manager

Re: Spectrum APP wont play Recorded stuff.

Recorded programming is currently only available on the app through Cloud DVR.