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Slower speed on Roku

Hi. I recently got a new modem and router from Spectrum. While setting it up I've noticed and I think I've noticed in the past that the Roku player I have - Roku Express -  gets much slower Wi-Fi speeds than the laptops I have.  My two Wi-Fi using netbooks and my iPhones get at least 220 MBPS download speeds... almost the same as my ethernet wired one. But the Roku player gets like from 7-13 MBPS... much less.

 

I've  noticed from time to time buffering issues or less than great PQ and other oddities and it's hard to tell if this is due to the slower internet or if it is a roku or spectrum app issue or a combination or what. But the slower speed  does seem unusual since I've read of many getting at least 50+ MBPS on it.

 

Just wondering if anyone has noticed this and what may be the issue. I can't seem to log into the Wave 2 spectrum router... apparently not allowed.. to change the channels but like I said...  everything else on Wi-Fi is getting ethernet-like speeds. There is a roku that has an ethernet connection but not sure if that will work better and it costs a lot more. I guess there are other roku players (roku streaming stick?)  that have a faster connection speed.. 802.11ac, but also not sure if this will make a difference since it is so much slower on the one i have.

19 REPLIES 19
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Lead Moderator

Re: Slower speed on Roku

What generation is the Roku?

 

The smaller older Roku Express models are pretty limited. I would not expect most Rokus

to obtain the same speed that a Laptop or Phone do. They dont need to. A hardwired device will always do better than wireless when it comes to speed and function/stability.

 

I would suggest looking at some comparisons on the specs of the Rokus. They have a pretty good website and there are a lot of blogs out there where that sort of thing is discussed.

 

Julia 

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Re: Slower speed on Roku

Thanks Julia.. i got it within the year so I think it is pretty recent. I 'm going to pick up a streaming stick which has 802.11ac and seems well reviewed for HD and 4k TVs and not much more expensive. Maybe that will get better MBPS.
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Re: Slower speed on Roku

@tomseynyc   I bought one of the Roku Ultras (Premiere maybe) (The Puck shaped ones ) last year.  

 

What a great product! 

 

They recently updated the remote app for my phone and now it has voice commands.

 

Have a good night!

 

Julia 

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Re: Slower speed on Roku

Thanks! Yeah this stream stick + model comes with voice commands plus you can control tv with it: volume/on and off and it is small and fits behind the tv in the hdmi slot which will get rid of the hanging wires since tv is wall mounted and has 802.11ac MIMO dual-band wireless. Plus it's only $39.99.. .

Link to it: https://www.roku.com/products/streaming-stick-plus

I'm hoping that works out.. ordered from amazon.
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Helper

Re: Slower speed on Roku

Something to remember in addition to everything Julia already mentioned...most every app will only speed test for what it needs to stream properly.  For example, if you're running Netflix and do their built-in "Check your Network" test, it will top out at 20-25 Mbps even if the device is hard wired or AC capable. 

 

Through the native Roku "Check Connection" option, my main hard wired Roku TV tops out at 80-85 Mbps and a Streaming Stick (not the plus) tops out at 55 Mbps. I think you'll notice a definite improvement of the SS+ over the Express.

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Re: Slower speed on Roku

Thanks reds91185... yeah that's where I'm seeing 7-13 mbps..w/ the roku check connection option. I'm hopeful the SS+ will improve things with it's up to date standards. I'll let you guys know how it turns out... should get it Wednesday.

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Re: Slower speed on Roku

So I got the SS+ and I'm not seeing much faster speeds with it. The roku seems to shift from channel 1 to channel 44. Channel 44 gets as fast as 33mbps which is faster and 1 gets the same old 7-14mbps.  I guess I'll need to get my own router to play with the channels. My netbook in the same room gets 240mbps. OTOH, the remote is excellent. It controls volume, mute, power and has voice commands. It's worth the upgrade just have to work on improving the speed.

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Re: Slower speed on Roku

Is that connected to the 2.4 or 5 GHz band?

 

Sounds like your network may be causing the slower speed somewhere. My older Streaming Stick 3600x running on the 2.4 GHz band tests at ~40 Mbps in an upstairs bedroom on the other side of the house from the router.

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Re: Slower speed on Roku

I guess it's on 2.4.. whatever everything else is on with the wi-fi. How can I assign it a band?  Is there a way to do  it being unable to log in to the router?

 

All other devices on wifi get 240mbps. Reading around, this seems a somewhat common issue. I've read of people with ethernet getting 10mbps etc.