Spectrum just need to create a better app. The app constantly says it’s unavailable and give you a code. I called Spectrum two days ago because the app was down for hours. I got a recording stating that Spectrum knows there is an issue and was working on resolving the problem. The next day (yesterday) same thing, app down for hours while using Roku. All of the free app on Roku works fine, but not the Sprectrum app. I called talked with four different people. One staff person stated that Sprectrum knows there are issues with the app and Spectrum technicians are currently working on it. The other staff did not have a clue. One spectrum staff gave me a credit for the month in hopes this issue would be resolve soon. I would suggest Spectrum give customers monthly credit until the can fine tune this app. Just think about spectrum/Time Warner customer are already buying Roku, fire stick and antennas to cut the cord from cable. I have Roku on all of my Tvs because of the way too high cost of cable and having to pay a monthly cost for cable boxes, if you need more than one. I am one step away to doing away with this app too. After all it only works half the time. I’m getting movies, the news off roku for free. Also there are other options on internet that I am looking into because of cost. Spectrum advertise getting internet for 29.99, but I’m paying twice that being a loyal customer since 2012. Spectrum was my favorite cable company, but they are worried more of the bottom dollar than providing great customer service.