Mal
Rookie

Re: RLC-1000

Any luck fixing this issue? My Spectrum App on Roku was working fine until today. Now, when I login I get the RLC-1000 error.

6 REPLIES
Rookie

Re: RLC-1000

Hello,
Mine stopped working today also. I am getting the RLC-1000 error.
AM2
Newcomer

Re: RLC-1000 error code

Is there a fix for this error, I am getting it now and it states that I must connect to the Spectrum Internet Service.  I am on their service and it worked fine yesterday.

Newcomer

Re: RLC-1000

Having same issues in Powell Ohio

Observer

Re: RLC-1000

Same issue with Roku, PC and IOS apps in New York City,  doesn't recognize that I am on my home wifi.

Newcomer

Re: RLC-1000

Kept getting the Error Code RLC-1000.  Took us an hour to fool around with, but it is working now.  We uninstalled the Spectrum App on the Roku.  Restarted our internet modem and re-installed the Spectrum App on the Roku.  A new user agreement came up on the TV for Spectrum, we accepted it, and now we are good to go.  Spectrum, I think, wants everyone to accept their new user agreement. Hope this helps.  By the way, Spectrum was the only channel that wasn't working on the Roku.

Community Manager

Re: RLC-1000

Everyone, 

 

Thanks for your patience.  This instance of the RLC-1000 error impacted all three legacy companies and has been resolved.  If you are still experiencing an issue, we encourage you to reach out individually.