Newcomer

Freezing on only some channels

I'm streaming Spectrum choice through my roku Spectrum app.On some of my channels (i.e. HLN, Investigation Discovery, USA, TCM) the picture freezes momentarily or sometimes the image will jerk backwards and show the last few seconds I just watched again.I have had a Spectrum technition repair my connection outside the house and change out my modem.I have also recently upgraded the router I'm using which has given me a faster download speed.

1 REPLY 1
Helper

Re: Freezing on only some channels

Post your modem's signal levels and event log pages if you have access to the modem UI.

 

You don't need faster speeds to stream, you need a reliable connection.