Constant error IUC-9000 (resolved 6/27/2018)

Since this morning, I’ve not been able to use my app. At first it said my password was wrong so I changed it and now this annoying message just pops up despite deleting and re downloading 4 times. Help please


Re: Constant error IUC-9000

iPad: Getting same IUC-9000 code on Spectrum app on iPad Pro in Temecula, CA.  Spectrum app updated June 17 (v 6.13.1). Update states they "fixed an issue that sometimes makes on-demand unresponsive".  


TV: Spectrum On-demand not working on TV - "Try again later".  Otherwise, cable TV, and internet still working. Well, they were working, but I reset the cable box and it seems to be stuck at E-8 while initializing.



Lead Moderator

Re: Constant error IUC-9000

@KonaSkies @MMS92

Good morning.

Our apologies for the frustration. We are experiencing some trouble with the websites/apps.


We have our specialists working on the issue and will have things back up and 

running as quickly as possible. 


Julia R.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums