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Spectrum TV app some functions grayed out

I uninstalled and re-installed the app but still hasn't resolved the problem. Unable to bring up the guide, it says : we're sorry, we're unable to load the guide DGU-1000. I am unable to launch live TV, on demand or guide options in the app pin my android. any suggestions? Many thanks
1 REPLY 1
Community Manager

Re: Spectrum TV app some functions grayed out

We apologize for any service issues.  There was a known issue yesterday with the app and the issue has been resolved.   If you are still unable to log into the app, we encourage you to contact support directly for further assistance and troubleshooting.

 

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