Spectrum support WHERE ARE YOU??
It amazes me they're not saying anything here. Must be because
they KNOW they're not going to FIX this issue and telling us "our
engineers are aware of the problem and are working on it" ....isn't
working on us customers anymore!
Thank you Julia, for the post back in October - I'm a new Spectrum customer coming from Frontier and trying to make the most of our new services. I believe we have the World Box from having overheard our installer. I installed the app (Android OS phone) and am also experiencing the the "DCM-1008" error message
("DVR Management Unavailable - No Spectrum receivers are associated with your account...")
Do you have an update on when this issue will be resolved?
We are aware that some customers are experiencing issues with Remote DVR service within the Spectrum TV App. Engineers are engaged and working to correct this issue.
Our apologies for the frustration this has caused.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums
It is now February. Any update??
The My Spectrum app doesn't even show I have a DVR. Spectrum TV app shows 4 devices. Watch.spectrum website also has same issue. Just got services 3 weeks ago..
I'm having the same exact issue and have tried everything.
Called Spectrum support and I swore they were going to have it start working within a couple of hours...that was a lie. It hasn't been fixed and from the looks of it, everyone here has been waiting for months. This is very frustrating since I usually use the app to record my programs when I am out and won't make it home on time. I can't believe they haven't fixed the issue yet!