I wanted to add that I have also been experiencing the same issues described in this thread for more than a week, coinciding with the most recent app update. Any assistance from TWC devs would be hugely appreciated by this community.
This is STILL not fixed. This app crashed 28 times last night during the convention. 28 TIMES. WHAT IS THE STATUS ON THIS?
It is UNACCEPTABLE to have this problem go on for 9 days. Either FIX IT or REVERT back to the old app.
Our apologies the patch release had been rescheduled for today pending
should you still be experiencing issues after today please let us know, we would
be happy to check back in on that.
TWC-Social Media Customer Care
Moderator - TWC Community Forums
My app constantly crashes as well, I get a video player error, with the code xp003-404. I also have channels that won't come in at all, such as the military history channel and nba tv.