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Spectrum TV App Freezes on XBox One

Just in the last couple of weeks, I'd say, my Spectrum TV app on my XBox one has started completely freezing up, to the point that I have to back out and kill the app entirely and restart.   This is happing pretty much every time I watch it, and can happen after any amount of time.  Sometimes 2 minutes in and sometimes a half hour.   I have no issues with it on my 2 Roku devices I have on other TVs in the house.   It's gotten to the point of pretty much unusable to me on the XBox.   Anyone else having tis issue?

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Community Manager

Re: Spectrum TV App Freezes on XBox One

There was a known issue causing the app to freeze on XBox.  Engineers report that they have resolved the issue.   If you are still experiencing an issue, we encourage you to contact support directly for further assistance.

 

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