First, the app keeps crashing. Second, you need to make the app fully functional to eliminate the need for any kind of box to decode your signal. We have to use our account login to access the app so why should any smart tv need to decode your signal? I understand it might be challenging to move into the 21st century but lets face it, "it's not rocket science". It would reduce the cost to customer resulting in higher customer satisfaction and to the company through reduction of expenses to the company.