Having the same issue, sent a message to TW via FB and they said their engineers are working on the issue. It started after the last xbox update.
We are sorry for the trouble you have had. There is an update on the application scheduled for 12/1.
This should take care of the majority of the problems you are experiencing. If this does not, please
do contact us directly to investigate further.
Thank you for participating in the Forums.
Have a good rest of the day!
TWC-Social Media Customer Care
Moderator - TWC Community Forums