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Newcomer

Latest app doesn’t remember filters

For the last six months or so, the Samsung smart TV app for Spectrum TV refuses to remember the filters. Every single time I have to load the Spectrum TV app, I have to change the filters back to favorites. For the first two years of owning my TV, mainly in 2018 and part of 2019, the old version of the app would always stay on my favorites. Please make the filters stick!!!
2 REPLIES 2
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Community Manager

Re: Latest app doesn’t remember filters

I apologize for any poor experience.   We encourage you to contact support directly for further assistance.

 

Please contact us at: 

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Observer

Re: Latest app doesn’t remember filters

I have the same problem with the app on Apple TV and Roku boxes. 

RetiredBandMan