There was an issue with Spectrum TV app on Xbox. The issue has been resolved. If you are still seeing the error, we encourage you to contact support directly for further assistance.
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same problem here i have had spectrum for a week and it has been nothing but a headache im going to turn in cable box and go back to sling my cable box missing half its channels and support say reboot and were sending codes to box nothing worked then they said they can send out a technician but i would have to pay and they think they are going to compete with satellite or sling with their poor picture quality and poor support.
@timlooney Sorry to hear you are having problems with the service.
You are getting this same code on an Xbox or are you just having problems with a
cable box? If the reboot of your cable box has not corrected the issue a technician
would need to be scheduled. If the problem is with the service, and is not due to
your equipment, there would be no charge.
I encourage you to begin your own thread in the equipment category of
our TV section.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums
I'm repeatedly getting code XCF-1003 on my Roku when accessing the Spectrum app. It was working fine an hour ago. From the prior posts, it seems that Spectrum is well aware of this problem but has done nothing to address it.