I was told the same and it appear they have it but now to activate is unclear. It's not in my settings. I read online that with my iphone I might need to download the myspectrum app. Customer serice knew NOTHING and after 2 hours I still don't have it.The app seems to add a wifi profile with 7 options. I don[t know which one will work....if I get it to work I will post answers bc these guys are inept.