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Visual Voicemail is currently unavailable

Got Spectrum mobile service in January; visual voicemail worked only 2 times in 9 months; both times while staying at a hotel in Canada.  It never gives any indication of having a voice mail, no red dot, nothing.  Have iphone 6s purchased from Spectrum.  Is there a setting on my Spectrum router that needs to be set?

4 REPLIES 4
Community Manager

Re: Visual Voicemail is currently unavailable

For assistance with Spectrum Mobile, please contact Spectrum Mobile directly at 1-833-224-6603.

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Re: Visual Voicemail is currently unavailable


According to the Spectrum Mobile support website documentation visual voicemail is supported on iphones. Here is the link. 

https://mobile.spectrum.com/support/article/360001909128/visual-voicemail-for-iphone

Community Manager

Re: Visual Voicemail is currently unavailable

@toolman1990 , 

 

Thanks for the updated information.  I've edited the posts accordingly.  

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Re: Visual Voicemail is currently unavailable

Thanks toolman1990.  The link helped.  Nice to know I have to turn on LTE and burn data to know if I have a new voice mail on my iphone.