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Newcomer

Need an option to disable the instructions that follow the outgoing voicemail message

We need an option to disable the "extended greeting" instructions that follow the outgoing message.

 

I have had other cellphone providers that had simple user options to disable the nstructions that follow the user's outgoing voicemail message.

 

It's 2019, people understand that they need to wait for the tone, etc..   it's very discouraging for the caller to sit through an addition 30 seconds of patronizing instructions.

1 REPLY 1
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Community Manager

Re: Need an option to disable the instructions that follow the outgoing voicemail message

Thanks for the feedback, we will pass it along.  For assistance with Spectrum Mobile, you can visit a Spectrum Mobile store or contact mobile support directly at  1-833-224-6603​​​​​.