Lead Moderator

New Spectrum Guide

Note: If you’ve recently been upgraded to the new Spectrum Guide and are experiencing issues accessing the Spectrum Guide Main Menu or viewing On Demand and PPV content, refresh your Spectrum Receiver or select Reset Data in Settings & Support.


Error Codes

  1. Send a refresh signal.
  2. Reboot your receiver by unplugging the power cord and plugging it back in.
Note: Allow at least 60 seconds before plugging your receiver back in.

Still having trouble?

Go to Channel 2400 to view support videos or visit Spectrum Guide Support.