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cancel service.

Hi.

To cancel my Spectrum cable service, should I call Spectrum first or just take the cable box  & remote to the local Spectrum office?

 

TC.

 

4 REPLIES 4
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Trusted Helper

Re: cancel service.


@tomx2 wrote:

Hi.

To cancel my Spectrum cable service, should I call Spectrum first or just take the cable box  & remote to the local Spectrum office?

 

TC.

 


Hi,

 

I would go to the office.  Make sure that you get a receipt with any equipment returns.  You could call, but there would be a truck role charge for the tech to come out to take the equipment back.

 

Satch

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Helper

Re: cancel service.

Agreed that the office is the fastest and best method. 

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Valued Contributor

Re: cancel service.

OR if you have a UPS store nearby that's even closer than your Spectrum store you can go there and they will mail the spectrum  equipment back to Spectrum at no cost.

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Trusted Helper

Re: cancel service.


@rocketjetz wrote:

OR if you have a UPS store nearby that's even closer than your Spectrum store you can go there and they will mail the spectrum  equipment back to Spectrum at no cost.


Regardless of method used,

 

Insist on a receipt  for all returned equipment.

 

Satch