A couple new items appeared under the recent activity tab as a list of what I'm assuming are possible monthly charges.
I have my own customer owned modem and as yet have not been charged with any of these but I am curious to know what specifically they would apply to and how I would incur these charges.
HSD modem charge
Dev Data Anchor charge
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For information regarding your billing I would encourage you to contact support directly
to look into those items.
If you are using your own modem you should not be seeing a lease listed.
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Julia R.
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Lead Moderator-Community Forums
Thank you kindly for replying.
However I wasn't asking any specifics in dealing with my personal account, just what the terms themselves mean. Perhaps, in case I wish to avoid incurring such charges.
By your reply I suppose I can assume the one would be for a modem rental.
The other term Dev Data Anchor, is still in question.
@aintmis My apologies for not replying sooner.
The first would relate to the lease of a modem. The second Dev Data Anchor is short for Development Data Anchor which I have not previously seen on an invoice. That being said, I am not a billing specialist. We would be happy to have this listing on your invoice looked into.
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Twitter: @Ask_Spectrum
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Regards,
Julia R.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums