Lead Moderator

Re: Error - Unable to Process ANY Payment

If you are still having issues with this we encourage you to contact support directly.

 

Since there is no current issue flagged we would need to troubleshoot with you on the issue.

 

Twitter: @Ask_Spectrum

Facebook: https://www.facebook.com/Spectrum

 

 

Regards,

Julia

Social Media Customer Service-Lead Moderator

 

 

Highlighted
Participant

Re: Error - Unable to Process ANY Payment

I have worked with support several times and they don't know how to fix. One time they guaranteed that changing my email address would fix it - it didn't. Their failback answer is that there is some kind of billing problem that will be fixed real soon. As I just paid via phone, I have no way of testing any possible solutions at this time.