Error Code after attempting to make payment online (resolved 10/27)

[tkkidsclan]

Error Code: UNKNWN Reference ID: H17VD-HAFEN-BAC6J-5U1K4-RHM0C

This is the error message that I am getting when trying to get payment going. I am deaf and it (edited)  me off when the virtual assistance does not know how to help me. So why am I getting this error message? 

[James_M · Accepted solution]

@tkkidsclan, 

It looks like there is currently an issue with My Account log in.  We are working to get the issue resolved as quickly as possible.