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For support with the Intelligent Home App please do contact
the Intelligent Home support team directly at 1.855.892.4444.
They will be happy to assist you with the trouble you are having.
TWC-Social Media Customer Care
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i have contacted intelligent home and they are unable to resolve my problem. I have been unable to login as well. they continue to refer me to apple, but apple has done everything they can do and still no resolve
This is still a huge problem. Unable to access the home and keep getting invalid user/pass error. How can we change the settings in the App without it authenticating with the server. This is flaw in the design, please fix it ASAP.