Unable to authenticate with Spectrum | Time Warner on Starz.com website or in Android TV Starz app.
Error: AUTHENTICATION ERROR
It seems the issue is only Charter Spectrum (labeled just "Spectrum") is supported, but not TW? Most other channels, like HBO, have us choice a specific Spectrum sub brand.
How do we get this to work or should we just cancel Starz since it's not supported fully?
TW, Please help fix this.
Though there is an old closed thread from Aug 10, 2017, but this specific issue is still a problem. http://forums.timewarnercable.com/t5/Individual-TV-Network-Apps/STARZ-Starz-com-issues-and-authentic...
Solved! Go to Solution.
Seems to be doing this for me too. I've never used starz.com before, so it was a new registration. After entering my Spectrum account info, it prompted for my email address like it was going to work... but hangs after that. Unsure if it's a site issue or not.
I apologize for any service issue. Changing the password used to authenticate your log in credentials will often resolve most issues. If you still need assistance, we encourage you to contact support directly.
Spectrum-Social Media Customer Care