Newcomer

Spectrum blocking movies on my STARZ app? - says my provider doesn’t offer

Hello, I have downloaded the Starz app from the Apple App Store,  and wanted to watch a movie. I am getting the message: FIRST: A QUICK PIECE OF BUSINESS While you now have access to tons of your favorite stuff, this title isn't offered by your provider. We're confident that you will find more of the obsessable series and movies that you crave. What's up with this? I pay for this service every month through Spectrum/TWC and now I can't access what I am paying for? I see that there is a little symbol on many of the movies I would like to stream. Please help!! Why am I seeing movies I can't watch? One movie I can refer you to is Shane under the Westerns. 
1 REPLY
Community Manager

Re: Spectrum blocking movies on my STARZ app? - says my provider doesn’t offer

@Tmbrandser , 

 

Sorry that you are having trouble.  I tried to replicate the issue you described and I was able to locate and view the movie "Shane" on a Windows 10 laptop and an iPhone.  Resetting your password may resolve any permission issues, otherwise if you are still not able to log in, please contact support directly so we can assist further.  

 

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