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Rookie

Login authorization issue

Yesterday, I ordered MLB extra innings and I'm having some issues accessing MLBTV. When I try to log in using my spectrum login information, it redirects me back to the original log in page and gives me an error message stating "Authorization service was not able to complete authorization at this time. Please contact your pay TV provider." Any idea on how to link the two services? Thanks for any assistance
2 REPLIES 2
Lead Moderator

Re: Login authorization issue

Good morning. 

 

In most issues like this it is a matter of 24 hours for the subscription to "flow through". Are you you able to login at Spectrum.net or other 3rd party applications? 

 

If you are not able to access this within that time frame I would encourage you to seek direct support to check the entitlements.  

 

Twitter: @Ask_Spectrum

Facebook: https://www.facebook.com/Spectrum

1-855-70-SPECTRUM (855-707-7328)

 

Regards,

Julia R.

Spectrum-Social Media Customer Service

Lead Moderator-Community Forums

 

 

 

 

Rookie

Re: Login authorization issue

It seems to work now. Not sure why...but thanks for your reply.