Fire TV apps won't login

In my Fire Tv, I cannot login to the ESPN or BBC America apps when I select spectrum. I receive an error http status 500 - unable to do single sign in or federation .I am able to login to other apps without issue but these will not work. I tried to factory reset the tv twice but that didn't resolve. How do I resolve this so I can watch content? 

Community Manager

Re: Fire TV apps won't login

I apologize for any service issues.  If you are still unable to access channels, please contact us directly for assistance. 


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