Newcomer

wireless printer will not work with 5 gh; how do I turn 5 off and function with 2.5?

Hi, my setup with the Arris works fine, however my wireless printer will not work with 5 gh; how do I turn 5 off and function with 2.5?

 

Jim

1 REPLY 1
Community Manager

Re: wireless printer will not work with 5 gh; how do I turn 5 off and function with 2.5?

jreganphd

 

Here is a link to our website for Changing Wireless Settings.  Once you are logged into the modem, you can either uncheck the box for 5G or disable the 5G network, depending on the modem type.  If you are still having trouble, you can contact us by private message at this link: TWC_ForumsHelp.  Please include your account information when contacting us so we can help.  

 

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James M.
TWC-Social Media Customer Care
Forum Moderator