Hi! I am a special ed teacher and purchased an HP Envy Photo 6255 with Instant Ink to use at home. When it is turned on, it affexts the other devices in the house, even our iPhones. The connection will drop, pick up, drop, etc. My husband works from home , soI have to leave the printer turned off. I contacted HP support and they said I needed to contact Spectrum to change some settings on the modem. I thought I would ask here first . TIA!
They (HP) will need to give you more detailed instructions on what needs to be changed, just as this forum would offer if we knew what they were talking about. And I wonder how their help desk knows what your settings are right now that need to be altered?