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Expert

Re: Ubee Gateway - 2.4 GHz wifi channel availability. Ch. 8 - 11 missing

Bad modem.. get rid of it.

Lock channel to 3 or 8, don't worry about overlap, you SHOULD NOT BE USING WIRELESS FOR ALL YOUR CONNECTIONS ANYWAY, your speed locks to your slowest device....

And in router setup, youshould be able to select  1 to 11 or "AUTO" which turns on the undesireable scan feature

 

Participant

Re: Ubee Gateway - 2.4 GHz wifi channel availability. Ch. 8 - 11 missing

This has been solved, tuirned out to be partially user error (myself),  I got the clue

after browsing through the user manual

https://www.timewarnercable.com/content/dam/residential/pdfs/support/internet/ModemUserGuides/ubee-d...

 

It turns out that when channel bandwidth is set to "auto", only wireless channels 1-7

are available.  To pick between 1 - 11, you must first set channel bandwith manually

to 20MHz

 

I am going to try Ms Raye's suggestion of locking on ch 8 to see ifI get a consistent

connection.  Wi-Fi is not my only access, I have a wired desktop, which works fine.