Hello, I am trying to connect a wirelss device which only connects to 2.4GHz. I UBEE DVW32B (TWC model #), DVW32C1 (UBEE Model #). there are two networks available, one with -5G (which I think works only at close range of the modem) at the end of the network name and one without. all other devices (phones, TV) are connected to the non-5G. this device is not connecting for some reason. How do I know if my modem is 2.4GHz?
thank you
Solved! Go to Solution.
Good morning. If you are seeing 2 broadcasts, only one has 5G at the end, the other is 2.4G.
You can read more about wireless here: Home WiFi Support
Please let us know if you have any questions.
Regards,
Julia R.
^TWC-Social Media Customer Care
Moderator-Community Forums