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UBEE DVW32B 2.4GHz

Hello, I am trying to connect a wirelss device which only connects to 2.4GHz.  I UBEE DVW32B (TWC model #), DVW32C1 (UBEE Model #).  there are two networks available, one with -5G  (which I think works only at close range of the modem) at the end of the network name and one without.  all other devices (phones, TV) are connected to the non-5G.  this device is not connecting for some reason.  How do I know if my modem is 2.4GHz?

thank you

1 REPLY 1
Lead Moderator

Re: UBEE DVW32B 2.4GHz

Good morning. If you are seeing 2 broadcasts, only one has 5G at the end, the other is 2.4G.

 

You can read more about wireless here: Home WiFi Support

 

Please let us know if you have any questions. 

 

Regards,
Julia R.
^TWC-Social Media Customer Care
Moderator-Community Forums