Why is it that some time ago TWC thought it was OK for them to disable the reset button in the software of my personally owned cable modem? Now I can't remotely reset it. I have pull out the plug which is inconvenient since the cable modem is kept in a rack.
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I don't see where anyone said that the manufacturer's update had anything to do with Spectrum's network. If you have questions or issues, you'll have to ask the manufacturer of the modem that you purchased and installed on Spectrum's network.