I just put my old cable modem on my mother's account which means no more cable modem fee. Somewhere some tech put a wifi interface on the leased device running Cable modem and router. That lasted all of a few days becasue it is not smart enough to stay off of conflicting channels so another router was added to the mix - my brother did that I figured out the channel conflict later. As I understand it no charge was added for the wifi use.
So now I want to quietly disable the wifi interface on the router - And lets be honest since the Spectrum merger I've had my fill of talking to them.
I have tried killing the power, disconnecting the cable, resetting with the pin hole (press for a few seconds, assuming that is right). Reconnecting power, accessing interface via 192.168.0.1 over ethernet which just shows a message "Your unit is updating, please wait for a moment." I got the same message before I went through the reset hassel. I also tried a reset previously with the cable connected. Same message everytime.
Solved! Go to Solution.
On that model gateway modem you have to press and hold down that pinhole reset button for a full 30 seconds (I count it out in my head, plus maybe an extra second just to be safe).
It takes longer than a normal reboot, that's how you'll know it's doing the actual factor reset.
Once it's reset, do this:
Let me know if this solved your problem?
Since that's a 1672, it means you have TWC phone service and they will keep turning on the wireless if you pay for 30/5 or faster.
You need to call them and have it turned off in the account, and probably put into bridged mode too. Or lock it onto ch 11 so it quits scanning
I'd replace it's internet use with a seperate modem only device, TWC will only leave the phone on it and no charge.