You can also use your own router to connect to In-Home WiFi rather than a Spectrum-issued router. We recommend a 802.11ac router with a built-in gigabit switch. Learn more about approved equipment.
Spectrum Internet customers are required to use an authorized modem to connect to the Spectrum network.
For a monthly fee, Spectrum will provide a pre-configured WiFi router. Customers may also choose to use or purchase their own router. Learn more about In-home WiFi and routers.
As a Spectrum Internet customer subscribing to a New Pricing and Packaging service tier, you’re offered a compliant modem at no additional charge that has passed our full certification testing for optimal performance. In the event that we upgrade network speeds and your modem doesn't support the new speed tier, we’ll notify you and give you the option to upgrade your modem.
Note: Some modems that were issued years ago have become outdated. If you have a modem that was issued by us and hasn’t been swapped in the last six years, it might need to be replaced. To get a replacement modem, contact us or visit a Spectrum store. Please recycle your old modem or bring it to a Spectrum store for proper disposal. If you do a modem swap with us, you’ll receive a mail return label in your package, which can be used to return your old modem.